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The contact page for shorelines-casino, operated exclusively via shorelines777.com, is designed to provide users with direct, legally compliant channels for assistance, inquiries, and regulatory communications. This page ensures full conformity with the legal standards and industry best practices applicable in Canada (CA), including all requirements set forth by the Alcohol and Gaming Commission of Ontario (AGCO) as of 2025.

Contact Methods and Support Channels

  • Contact Form: Users can reach out via the integrated contact form below, providing their name, email address or messenger, and a concise description of their request. This process ensures the secure collection of essential information in line with privacy and data protection standards required by Ontario law.
  • Response Commitment: All inquiries submitted through the form are reviewed by the shorelines-casino support team, with a targeted response time of one business day. For urgent matters, users are encouraged to utilize the live chat feature or the telephone support option (where available).
  • 24/7 Support Availability: The shorelines-casino team is available around the clock to address questions, concerns, or regulatory issues, ensuring that all communications are handled promptly and in accordance with applicable regulatory obligations.

shorelines-casino Official Addresses and Regulatory Information

  • Headquarters: 39 Wynford Drive, North York, ON M3C 3K5, Canada
  • Regional Offices:
    • Shorelines Casino Belleville: 380 Bell Blvd, Belleville, ON K8P 5H8, Canada
    • Shorelines Casino Peterborough: 1400 Crawford Dr, Peterborough, ON K9J 6X6, Canada
    • Shorelines Casino Thousand Islands: 380 Highway 2, Gananoque, ON K7G 2V4, Canada
    • Shorelines Slots at Kawartha Downs: 1382 County Rd 28, Fraserville, ON K0L 1V0, Canada
  • Legal/Registered Address: 39 Wynford Drive, North York, ON M3C 3K5, Canada
  • Parent Company: Great Canadian Entertainment (owned by Apollo Global Management)
  • Licensing Authority: Registered and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), valid as of 2025 for land-based casino operations.

Legal Disclaimers and Protective Clauses (CA Compliance - 2025)

  1. Privacy and Data Protection: All personal information collected via this contact page is handled in strict accordance with Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Freedom of Information and Protection of Privacy Act. User data will be used solely to address the submitted inquiry and will not be shared with unauthorized third parties.
  2. Responsible Gambling and Support: If your inquiry relates to responsible gambling or player protection, shorelines-casino encourages you to access resources provided by PlaySmart (OLG's responsible gambling program), or consult with provincial support services. Immediate assistance is available through the live chat function and dedicated responsible gaming contacts.
  3. Regulatory Compliance and Dispute Resolution: All communications are subject to compliance review by relevant authorities. In the event of a dispute, users may escalate unresolved matters to the AGCO or the Ontario Lottery and Gaming Corporation (OLG). Details regarding dispute resolution procedures are available upon request and in accordance with Ontario gaming regulations.
  4. Jurisdictional Limitation: This contact page and all support services are intended exclusively for users interacting with shorelines-casino via shorelines777.com in Ontario, Canada. Communications regarding other jurisdictions or entities may be redirected or declined in accordance with regulatory requirements.

Regional Compliance Note: All support services, data handling, and communication practices on this page are fully adapted to Canadian (Ontario) regulatory standards as of 2025. Users are advised that direct phone and email contacts may be subject to future publication or regulatory updates; please refer to this page for the latest contact information.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

External Regulatory and Responsible Gambling Links

For all regulatory, responsible gambling, or privacy concerns, please consult the above resources or use the contact form for direct assistance from shorelines-casino via shorelines777.com. All information is accurate as of November 2025.