Terms & Conditions

These Terms govern your relationship with the operator of shorelines-casino, accessible via shorelines777.com, and are effective as of November 6, 2025. Please read these Terms carefully before using any products or services provided by shorelines-casino.

Definitions

• Operator: Refers to the entity operating shorelines-casino on the domain shorelines777.com, under the regulatory authority of the Alcohol and Gaming Commission of Ontario (AGCO), with its principal office at 39 Wynford Drive, North York, ON M3C 3K5, Canada. The Operator is a subsidiary of Great Canadian Entertainment (owned by Apollo Global Management).
• User/Player: Any individual who creates an account, accesses, or uses the gambling services offered by shorelines-casino via shorelines777.com.
• Bet: A monetary stake placed by a User on any game, event, or outcome offered by shorelines-casino.
• Bonus: Promotional value, free play, or reward provided by shorelines-casino to a User, subject to specific terms and wagering requirements.
• Wager: The total amount risked by a User in a gambling activity, including both bonus and real funds.
• Account: The personal, registered profile maintained by a User with shorelines-casino on shorelines777.com.
• Game: Any casino, table, slot, or live gaming activity provided under the Operator's license.

Account Registration

1. Eligibility and Age Verification: Users must be at least 18 years old and legally permitted to gamble under Ontario law. The Operator reserves the right to request proof of age and identity at any stage. Account creation by minors is strictly prohibited and may result in immediate closure and forfeiture of winnings.
2. Account Creation Procedure:
   • Users must provide accurate and complete registration information, including a valid email address.
   • Email verification is required prior to account activation.
   • The Operator may, in accordance with AGCO and CA law, request Know Your Customer (KYC) documents, including government-issued identification and proof of address, prior to enabling deposits or withdrawals.
3. User Obligations:
   • Users are responsible for maintaining the confidentiality of account credentials and passwords.
   • Users must immediately notify the Operator of any unauthorized account access.
   • Providing false or misleading information may result in account suspension or termination, and notification to relevant authorities.

Regional Compliance Note: All registration processes adhere to AGCO and Ontario legal requirements for land-based and online casino operations (2025).

Betting & Gameplay Rules

General Betting Rules

• Bet Placement: Bets may be placed only by registered Users on shorelines777.com using permitted payment methods. Minimum and maximum bet amounts are specified within each game interface and may vary by game type.
• Bet Types: Available bet types include, but are not limited to, slots, table games, live dealer games, and specialty games. Some games may be subject to additional rules or restrictions.

Bet Modification and Cancellation

• Modification: Once confirmed, bets cannot be modified or cancelled, except in cases of technical error or game malfunction as determined by the Operator and in accordance with AGCO regulations.
• Void Bets: Bets deemed void due to technical error, regulatory intervention, or breach of Terms will be refunded at the Operator's discretion.

Conduct in Live Casino and Chat

• User Behavior: Users must maintain respectful conduct in all live casino environments and chat functions. Insults, abuse, harassment, spamming, and fraudulent activities are strictly prohibited.
• Fraud Prevention: The Operator reserves the right to monitor all interactions and suspend or terminate accounts for suspected fraud, collusion, or other prohibited behaviors.

Regional Compliance Note: All betting, gameplay, and conduct rules are established in compliance with AGCO and Ontario standards for responsible gaming (2025).

Bonus Terms

1. Bonus Activation: Bonuses are subject to specific eligibility criteria, which may include minimum deposits, use of bonus codes, or opt-in requirements. Full bonus terms are presented at the time of offer.
2. Wagering Requirements:
   • Each bonus is subject to a wagering multiple (e.g., 20x), as specified in the bonus terms. Wagering must be completed within the stated period (no longer than 30 days from bonus activation, unless otherwise specified).
   • Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any associated winnings.
3. Prohibited Games and Actions:
   • Certain games may be excluded from bonus wagering. A list of excluded games will be provided in the bonus terms.
   • Bonus abuse, including but not limited to low-risk betting, use of multiple accounts, or collusion, is strictly forbidden and may result in bonus cancellation and account sanctions.
   • Combining multiple promotions simultaneously is not permitted unless expressly authorized by the Operator.

Regional Compliance Note: All bonus offers comply with AGCO and CA consumer protection standards (2025). Responsible gambling policies are enforced.

Payments & Withdrawals

Deposit Methods

• Accepted Methods: shorelines-casino, via shorelines777.com, accepts deposits through credit/debit cards, e-wallets, and other approved payment methods as displayed in the cashier section. Cryptocurrency acceptance is subject to ongoing regulatory review and may not be available in all jurisdictions.
• Minimum and Maximum Limits: Deposit limits are set per transaction and per User account, in accordance with AGCO regulations. Limits are detailed within the payment interface.
• Processing Times and Fees: Deposits are typically processed instantly. The Operator does not charge deposit fees; however, third-party payment providers may charge fees independently.

Withdrawal Procedures

• Eligibility and Verification: Withdrawals are only permitted to verified Users who have satisfied all KYC requirements and met any outstanding wagering requirements.
• Limits: Withdrawal minimums and maximums are specified in the cashier section and are subject to AGCO and CA financial regulations (2025).
• Processing Times: Withdrawals are processed within 1-5 business days, subject to completion of all verification checks. Delays may occur due to bank processing times or regulatory reviews.
• Fees: shorelines-casino does not charge withdrawal fees. Any fees imposed by payment processors are the responsibility of the User.

Refunds and Bonus Forfeiture

• Refunds: Erroneous or duplicate deposits may be refunded upon written request and review by the Operator. Refunds are subject to anti-money laundering (AML) controls.
• Bonus Forfeiture: Unused or unqualified bonuses may be removed in accordance with bonus terms and responsible gaming policies.

Regional Compliance Note: All payment and withdrawal processes are fully compliant with AGCO and CA anti-money laundering and consumer protection requirements (2025).

Limitation of Liability

1. Operator's Obligations: The Operator ensures all games are fair, comply with AGCO technical standards, and that game outcomes are determined by certified random number generators (RNGs) or regulated live game providers.
2. Exclusions of Liability:
   • The Operator is not responsible for losses resulting from technical failures, software bugs, communications errors, or force majeure events outside its reasonable control.
   • In the event of a malfunction, all affected bets are voided and the original stakes refunded where appropriate.
   • The Operator disclaims liability for any indirect, incidental, or consequential damages arising from the use or inability to use the services.
3. Maximum Compensation: The Operator's liability for any claim shall not exceed the amount of the original bet or wager placed by the User in connection with the disputed transaction.

Regional Compliance Note: Limitation clauses are drafted in accordance with CA consumer protection laws and AGCO requirements (2025).

Intellectual Property Rights

• Copyright: All website content, logos, graphics, text, software, and trademarks on shorelines777.com are the exclusive property of the Operator or its licensors and are protected under Canadian copyright law.
• Restrictions: Users may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any material from shorelines-casino without express written consent from the Operator.
• Software Use: The use of any automated tools, bots, or scripts for accessing or interacting with shorelines-casino is strictly prohibited.

Regional Compliance Note: Intellectual property provisions are fully consistent with Canadian copyright and trademark law (2025).

Privacy & Data Protection

shorelines-casino processes all personal information in accordance with its Privacy Policy and applicable Canadian privacy legislation. By using shorelines777.com, Users consent to the collection, use, and disclosure of their information as detailed in the Privacy Policy.

Regional Compliance Note: Data protection practices are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and AGCO standards (2025).

Changes to Terms

1. Notification of Changes: The Operator reserves the right to amend these Terms at any time. All significant changes will be communicated to Users via email (if provided) or prominent website banners prior to taking effect.
2. User Options: Continued use of shorelines777.com following notice of changes signifies acceptance of the revised Terms. Users who do not accept the updated Terms may discontinue use of the services and request account closure.

Regional Compliance Note: Update procedures are designed to ensure transparency and User protection in accordance with CA law (2025).

Termination & Suspension

1. Grounds for Termination or Suspension: The Operator may suspend or close a User's account for reasons including, but not limited to, breach of these Terms, provision of false information, suspected fraud or collusion, or regulatory requirement.
2. Procedure:
   • The Operator will notify the User in writing (via registered email) regarding the reason for suspension or closure, except where prohibited by law or regulatory direction.
   • All remaining account balances, excluding any funds subject to investigation or regulatory hold, will be returned to the User using the original payment method, subject to KYC and AML procedures.
3. User-Initiated Closure: Users may request account closure at any time by contacting customer support. Any outstanding balances will be processed in accordance with withdrawal terms.

Regional Compliance Note: Termination policies comply with AGCO, CA consumer protection, and responsible gambling requirements (2025).

Governing Law & Jurisdiction

• Applicable Law: These Terms are governed by and construed in accordance with the laws of Ontario and Canada, without regard to conflict of laws principles.
• Jurisdiction: Any dispute arising from these Terms or the use of shorelines-casino via shorelines777.com shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
• Dispute Resolution: Where possible, disputes should be resolved through the Operator's internal complaint process. If unresolved, Users may refer complaints to the AGCO or pursue legal remedies in the appropriate Ontario courts.

Regional Compliance Note: Jurisdictional provisions fully align with Ontario and CA legal standards for gambling operations (2025).

Contact Information

For all customer support and legal inquiries related to shorelines-casino at shorelines777.com, please use the following contact details:

• Business Address (Headquarters): 39 Wynford Drive, North York, ON M3C 3K5, Canada
• Regional Casino Venues:
  • Shorelines Casino Belleville: 380 Bell Blvd, Belleville, ON K8P 5H8, Canada
  • Shorelines Casino Peterborough: 1400 Crawford Dr, Peterborough, ON K9J 6X6, Canada
  • Shorelines Casino Thousand Islands: 380 Highway 2, Gananoque, ON K7G 2V4, Canada
  • Shorelines Slots at Kawartha Downs: 1382 County Rd 28, Fraserville, ON K0L 1V0, Canada
• Customer Support: Please visit shorelines777.com for the latest support options. Direct email and phone contacts are currently not specified, but may be updated in accordance with regulatory requirements.
• Legal Correspondence: Address all legal notices to the headquarters address listed above.
• Further Information: Operator is registered under AGCO regulation for land-based gaming in Ontario as of 2025. See AGCO and OLG for additional regulatory information.

Regional Compliance Note: Contact details comply with AGCO requirements for transparency and User access to support and dispute resolution (2025).